By clicking on the "Statements" menu option, you can view your quarterly account statements, annual statements (if applicable), create a custom portfolio snapshot, tax statements (1099R) and transaction confirmation statements. You will be able to view any of these statements if they apply to your account.
If you are receiving the paper version of these documents and would like to replace them with email notifications, click on the "email Delivery" link for more details.
Note: If your statement does not appear, please follow instructions from one of the sections below
Popup Blockers blocking the page from being displayed. Disable pop ups – consult your browser help to locate where the settings to disable pop ups is located. NOTE: different browsers may have more than one location where pop ups will need to be disabled.
Adobe Acrobat® Reader is required to view confirmation statements. If you do not already have Adobe Acrobat Reader installed on your computer, click on the link "Get Acrobat Reader" or on the link below to download and install the appropriate version.
Delete the cache/temporary files – consult your browser help for instructions on how to delete the cache/temporary files.
Add AIG Retirement Services as a trusted site (this enables your browser to accept cookies and recognize AIG Retirement Services as a trusted site). The URL to add is https://my.valic.com – consult your browser help to locate how to add AIG Retirement Services as a trusted site.
If you have a Mac and you are attempting to download statements and the statements are displayed in Cyrillic characters, you may need to clear all your font cache files and restart your Mac. Mac’s default PDF viewer called “Preview” and AIG Retirement Services do not support "Preview. Make sure that you are using Adobe Reader.
For assistance with accessing statements, contact the Client Care Center at 1-800-448-2542